What is does Factory refurbished, Factory Re-newed, Factory Re-Certified, Factory Remanufactured actually mean?

  • These all describe the same product condition.
  • The most important thing to look for when buying refurbished equipment is the word "factory"--this means it has been re-certified direct from the manufacturer
  • Buying refurbished not only do you get merchandise that has been shipped direct from the manufacturer but also in conditions where the item had to be serviced units are tested more vigorously than direct from the production line--so in all actuality your getting a BRAND NEW , warranted working unit.
 
 


Below are a few examples of Refurbished Equipment:

  • Most major retail superstores offer a 30-day money back guarantee on their products and there are those consumers that just simply take advantage of that. These items are returned to the manufacturer, inspected and repackaged like new--since law prevents the manufacturer as re-selling as new, this item is discounted sold to retailers like Letterfolders.com and sold to you at 20-80% off retail pricing.
  • Items where the box or casing was damaged in shipment which are returned to the manufacturer (again must be sold as refurbished)
  • The item was returned to the manufacturer because of a slight defect. The part that was defective was replaced by the manufacturer, tested and then repackaged just like new. (again tested and tested by the manufacturer to make sure the defect does not occur twice)
  • The item was returned because of a minor cosmetic blemish on the casing that was corrected.
  • Demonstration units are also considered factory refurbished. These units are inspected, tested and repackaged.
  • The box was simply opened. That’s it--they must again resell as refurbished
  • Brand new overstocked items are also labeled factory refurbished.
    It is impossible to know the history of each item, but for whatever reason the unit gets labeled factory refurbished it is inspected & serviced by the manufacturer then tested and repackaged to meet original product specifications. All merchandise is warranted by the original manufacturer unless otherwise specified.

Why should I buy refurbished equipment?

  • Refurbished equipment saves you the consumer cash! Why hesitate getting the best value by getting the exact same equipment, with original manufacturers warranty at a much lower price--sometimes 80% below cost.
  • If you couldn’t afford that expensive item till now – NOW you can with a factory refurbished item! And still get the same performance & warranty.
  • Refurbished items have a much lower defect rate. From 10 units that come back for repair only 1 is usually a factory refurbished, because refurbished units are tested and must pass a higher standard before they are sold.

 
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